General Data Protection Regulation Policy

When you contact us

The information you provide (personal information such as name, address, email address, phone number, date of birth) will be processed and stored to enable us to contact you and respond to your correspondence, provide information and advice on the progress of your application. Your personal information will only be shared with SSAFA The Armed Forces Charity if you give your permission on the grant application form. It will not be provided to any other third party.

The Trust’s right to process information

General Data Protection Regulation article 6(1) (a) (b) and (e) which states:

  • Processing is with consent of the data subject or
  • Processing is necessary for compliance with a legal obligation or
  • Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller

Information security

The Trust has a duty to ensure the security of personal data. We make sure your information is protected from unauthorised access, loss, manipulation, falsification, destruction or unauthorised disclosure. Data is only provided to Trustees of the Trust for the purposes of evaluating grant and bursary applications.

Information is only retained for a period of one calendar year, after this time it will be deleted from our records, both hard copies and electronically.


Although the Trust does not offer grants or bursaries to people under 16, it has adopted the requirement that any data relating to a child (under 13) without the express parental/guardian consent of the child concerned.

Access to information

You have the right to request access to the information we have on you. You can do this my contacting our Data Controller by email on: or by post to:

WRVS Benevolent Trust
PO Box 769,
S40 9NY

Information Correction

If you believe that the information we have about you is incorrect, you may contact us so that we can update it and keep your data accurate. Please contact the Data Controller (details above) by email or by post.

Information Deletion

If you wish the Trust to delete the information about you please contact the Data Controller (details above) by email or post.

Rights related to automated decision making and profiling

The Trust does not use any form of automated decision making or the profiling of individual personal data.


In accordance with the law, we only collect a limited amount of information about you that is necessary for correspondence, information and decision making on grants and bursaries. We do not use profiling, we do not sell or pass your data to third parties, apart from SSAFA The Armed Forces Charity if you give your express permission. We make sure your data is stored securely. We delete all information after one calendar year. We review our GDPR Policy annually to keep up to date in protecting your data (you can request a copy of our policy at any time from the Data Controller)


If you have a complaint regarding the way your personal data has been processed you may make a complaint to the Data Controller by email or by post, or directly to the Information Commissioner’s Office by email at: or by telephone 0303 123 1113.